The Guyana Telephone and Telegraph Company Limited (GTT) has committed to a new and improved level of service delivery to its Blaze residential customers. According to Vice President of Customer Experience and Quality, Orson Ferguson, “We are determined to elevate our standard of service to hold ourselves accountable to our valued customers.”
In the event GTT is unable to meet its publicly stated standards as of February 1, 2020, GTT promises its customers will receive a service rebate. Customers’ rebates can be as much as $2000 per incident.
“We have listened to our customers and made some changes to deliver a vastly improved service to our BLAZE customers in 2020 and beyond,” stated Ferguson.
For details of GTT’s new promise to its BLAZE customers, visit https://www.gtt.co.gy/blaze/blaze-customer-promise
According to GTT, BLAZE was launched in 2017 and is Guyana’s fastest internet service offering customers speed, improved streaming, easy connectivity, greater reliability and added security.
